AGB
1 scope
(1) These general terms and conditions apply to all orders placed in the online shop of
Reefer Sarl-s
Rue de la Gare 39
L- 6440 Echternach
(2) The range of goods in our online shop is aimed exclusively at buyers who have reached the age of 18.
(3) Our deliveries, services and offers are made exclusively on the basis of these general terms and conditions. The general terms and conditions apply to companies for all future business relationships, even if they are not expressly agreed again. The inclusion of a customer's general terms and conditions that contradict our general terms and conditions is already contradicted.
(4) The contract language is exclusively German.
(5) You can access the currently valid general terms and conditions on the website [https://reefer.lu/agb].
2 conclusion of contract
(1) The presentation of goods in the online shop does not constitute a binding application to conclude a purchase contract. Rather, it is a non-binding invitation to order goods in the online shop.
(2) By clicking the button "Order now with payment" / "Buy"] you submit a binding purchase offer (§ 145 BGB). Immediately before placing this order, you can check the order again and correct it if necessary.
(3) After receipt of the purchase offer, you will receive an automatically generated email with which we confirm that we have received your order (confirmation of receipt). This confirmation of receipt does not yet constitute acceptance of your purchase offer. A contract does not yet come into being through the confirmation of receipt.
(4) A purchase contract for the goods only comes into existence if we expressly declare acceptance of the purchase offer (order confirmation) or if we send the goods to you without a prior express declaration of acceptance. Exception: when paying in advance, the order is accepted immediately with your order.
3 prices
(1) The prices stated on the product pages include VAT and other price components and do not include shipping costs.
4 terms of payment; Delay
(1) Payment is made either:
Invoice in advance
or pay in the shop
(2) We are responsible for selecting the payment methods available. In particular, we reserve the right to offer you only selected payment methods for payment, for example, to secure our credit risk, only advance payment.
(3) If you choose the payment method prepayment, we will give you our bank details in the order confirmation. The invoice amount must be transferred to our account within 7 days of receipt of the order confirmation.
(4) If you are in arrears with a payment, you are obliged to pay the statutory default interest in the amount of 5 percentage points above the base rate. You will be charged a reminder fee of EUR 2.50 for each reminder letter that is sent to you after the default occurs, unless lower or higher damage is proven in individual cases.
5 Offsetting / right of retention
(1) You only have the right to offset if your counterclaim has been legally established, is not disputed or recognized by us, or is closely synallagmatically related to our claim.
(2) You can only exercise a right of retention if your counterclaim is based on the same contractual relationship.
6 delivery; Retention of title
(1) Unless otherwise agreed, the goods are delivered from our warehouse to the address you specified.
(2) The goods remain our property until the purchase price has been paid in full.
(3) In exceptional cases, we are not obliged to deliver the ordered goods if we have properly ordered the goods on our part, but were not supplied correctly or on time (congruent cover transaction). The prerequisite is that we are not responsible for the lack of availability of goods and have informed you immediately of this fact. In addition, we must not have assumed the risk of procuring the goods ordered. If the goods are not available, we will immediately reimburse you for payments already made. We do not assume the risk of having to procure an ordered product (procurement risk). This also applies to the ordering of goods that are only described in terms of their type and characteristics (generic goods).We are only obliged to deliver from our stock of goods and the goods we have ordered from our suppliers
(4) If you are an entrepreneur within the meaning of § 14 BGB, the following also applies: - We reserve ownership of the goods until all claims from the current business relationship have been fully settled. Pledging or transfer by way of security is not permitted before the transfer of ownership of the reserved goods. - You may resell the goods in the ordinary course of business. In this case, you are now assigning to us all claims in the amount of the invoice amount that accrue from the resale. We accept the assignment, but you are authorized to collect the claims. If you do not properly meet your payment obligations, we reserve the right to collect claims ourselves.- When combining and mixing the reserved goods, we acquire co-ownership of the new item in the ratio of the invoice value of the reserved goods to the other processed objects at the time of processing. - We committed to release the securities to which we are entitled on request insofar as the realizable value of our securities exceeds the claims to be secured by more than 10%. It is our responsibility to select the collateral to be released.It is our responsibility to select the collateral to be released.It is our responsibility to select the collateral to be released.
7 right of withdrawal
In the event that you are a consumer within the meaning of Section 13 of the German Civil Code (BGB), i.e. make a purchase for purposes that cannot be attributed to either your commercial or your independent professional activity, you have a right of withdrawal in accordance with the following provisions.
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. In order to exercise your right of withdrawal, you must inform us Company: Address: Email: Telephone: Fax: by means of a clear statement (e.g. a letter sent by post, fax or email) about your decision to cancel this contract , to inform. You can use the attached sample withdrawal form, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires. Consequences of cancellation If you cancel this contract,we have all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you have chosen a different type of delivery than the cheapest standard delivery we offer), immediately and at the latest to be repaid within fourteen days from the day on which we receive notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof,that you have returned the goods, whichever is the earlier. You have the goods immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract to us or to [ Name or address of a person authorized by you to receive the goods] to be returned or handed over. The deadline is met if you send off the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, properties and functionality of the goods.You have the goods immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract to us or to [ Name or address of a person authorized by you to receive the goods] to be returned or handed over. The deadline is met if you send off the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, properties and functionality of the goods.You have the goods immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract to us or to [ Name or address of a person authorized by you to receive the goods] to be returned or handed over. The deadline is met if you send off the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, properties and functionality of the goods.Name or address of a person authorized by you to receive the goods] to be returned or handed over. The deadline is met if you send off the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, properties and functionality of the goods.Name or address of a person authorized by you to receive the goods] to be returned or handed over. The deadline is met if you send off the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, properties and functionality of the goods.if this loss in value is due to handling of the goods that is not necessary for checking the quality, properties and functionality of the goods.if this loss in value is due to handling of the goods that is not necessary for checking the quality, properties and functionality of the goods.
Model withdrawal form
If you want to cancel the contract, please fill out this form and send it back.
On
Company:
Address:
E-mail:
Fax:
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*):
Ordered on (*) / received on (*)
Name of the consumer (s):
Address of the consumer (s):
Signature of the consumer (s) (only for notification on paper)
date
(*) Delete where inapplicable.
End of revocation
The right of withdrawal does not exist for the delivery - of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer (e.g. T-shirts with yours Photo and your name), - sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery, - of goods if they are inseparable from other goods after delivery due to their nature were mixed, - by sound or video recordings or computer software in a sealed package, if the seal was removed after delivery, - by newspapers, magazines or magazines with the exception of subscription contracts.(2) Please avoid damage and contamination. If possible, send the goods back to us in their original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please provide adequate protection against transport damage in order to avoid claims for damages due to damage due to defective packaging. (3) Please call us on 00352 27917878 before returning to announce the return. In this way you enable us to assign the products as quickly as possible. (4) Please note that the modalities mentioned in paragraphs 2 and 3 above are not a prerequisite for the effective exercise of the right of withdrawal.
8 transport damage
(1) If goods are delivered with obvious transport damage, please report such errors to the deliverer immediately and please contact us as soon as possible.
(2) Failure to make a complaint or contact us has no consequences for your statutory warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.
9 Warranty
(1) Unless expressly agreed otherwise, your warranty claims are based on the statutory provisions of the law on sales (§§ 433 ff. BGB).
(2) If you are a consumer within the meaning of Section 13 of the German Civil Code (BGB), the liability for warranty claims for used items is one year - in deviation from the statutory provisions. This limitation does not apply to claims based on damage resulting from injury to life, limb or health or from the violation of an essential contractual obligation, the fulfillment of which enables the proper execution of the contract in the first place and the compliance of which the contractual partner can regularly rely on (cardinal obligation) as well as for claims due to other damages based on an intentional or grossly negligent breach of duty by the user or his vicarious agents.
(3) For the rest, the legal provisions apply, in particular the two-year limitation period in accordance with. Section 438 (1) no.3 BGB.
(4) If you are an entrepreneur within the meaning of § 14 BGB, the legal provisions apply with the following modifications: - For the quality of the goods, only our own information and the manufacturer's product description are binding, but not public promotions and statements and other advertising by the Manufacturer. - You are obliged to examine the goods immediately and with due care for quality and quantity deviations and to notify us of obvious defects within 7 days of receipt of the goods. Timely dispatch is sufficient to meet the deadline. This also applies to hidden defects ascertained later on from discovery. In the event of a violation of the obligation to inspect and give notice of defects, the assertion of warranty claims is excluded.- In the event of defects, we provide a guarantee of our choice through rectification or replacement delivery (supplementary performance). In the event of rectification, we do not have to bear the increased costs incurred by moving the goods to a location other than the place of performance, provided that the shipment does not correspond to the intended use of the goods. - If the supplementary performance fails twice, you can request a reduction or withdraw from the contract. - The warranty period is one year from date of delivery.you can request a reduction or withdraw from the contract. - The warranty period is one year from date of delivery.you can request a reduction or withdraw from the contract. - The warranty period is one year from date of delivery.
10 liability
(1) Unlimited liability: We have unlimited liability for intent and gross negligence as well as in accordance with the Product Liability Act. We are liable for slight negligence in the event of damage from injury to life, limb and health of persons.
(2) In addition, the following limited liability applies: In the event of slight negligence, we shall only be liable in the event of a breach of an essential contractual obligation, the fulfillment of which makes the proper execution of the contract possible in the first place and on the observance of which you can regularly rely (cardinal obligation). Liability for slight negligence is limited to the amount of damage that was foreseeable at the time the contract was concluded, the occurrence of which is typically expected. This limitation of liability also applies to our vicarious agents.
11 Alternative dispute resolution
The EU Commission has provided a platform for out-of-court dispute resolution. This gives consumers the opportunity to resolve disputes in connection with your online order without the involvement of a court. The dispute settlement platform can be reached via the external link . We endeavor to settle any disagreements from our contract by mutual agreement. In addition, we are not obliged to participate in arbitration proceedings and, unfortunately, cannot offer you participation in such proceedings. § 12 final provisions
(1) Should one or more provisions of these terms and conditions be or become ineffective, the effectiveness of the other provisions will not be affected.
(2) Only German law is applicable to contracts between us and you, excluding the provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG, "UNKaufrecht"). Mandatory provisions of the country in which you usually reside are not affected by the choice of law.
(3) If you are a businessman, a legal person under public law or a special fund under public law, our place of business is the place of jurisdiction for all disputes arising from or in connection with contracts between us and you.
12 Redeeming promotional vouchers
(1) Vouchers that are issued free of charge by the seller as part of promotions with a specific period of validity and that cannot be purchased by the customer (hereinafter "promotional vouchers") can only be redeemed in the seller's online shop and only during the specified period .
(2) Promotional vouchers can only be redeemed by consumers.
(3) Individual products can be excluded from the voucher campaign, provided there is a corresponding restriction in the content of the campaign voucher.
(4) Promotional vouchers can only be redeemed before the order process is completed. Subsequent offsetting is not possible.
(5) Several campaign vouchers can also be redeemed for an order.
(6) The value of the goods must at least correspond to the amount of the promotional voucher. Any remaining credit will not be refunded by the seller.
(7) If the value of the promotional voucher is not sufficient to cover the order, one of the other payment methods offered by the seller can be selected to pay the difference
(8) The credit of a promotional voucher is neither paid out in cash nor interest.
(9) The promotional voucher will not be reimbursed if the customer returns the goods paid for in full or in part with the promotional voucher within the scope of his statutory right of withdrawal.
(10) The promotional voucher is only intended for use by the person named on it. A transfer of the campaign voucher to third parties is excluded. The seller is entitled, but not obliged, to check the material entitlement of the respective voucher holder.
13 Disclaimer / disclaimer
(1) All products we offer may only be used for the purposes stated on the packaging. We hereby distance ourselves clearly from any kind of other use and exclude liability for consequential damage due to improper handling or even misuse.
(2) In particular, our commercial hemp flowers are a raw material product for further processing. Use in and on people is prohibited in any case! Violations will not be accepted or tolerated on our part. If we become aware that products are being used contrary to the intended purpose, we reserve the right to prohibit the persons concerned from making future purchases or to issue a house ban for our shop within the framework of house rules.
(3) It is not possible for us to check the laws of neighboring Luxembourg countries, as these can change on a daily basis. For this reason, the sole responsibility for the legality of the purchased goods in the home country of the buyer lies entirely with the customer.